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Terms and Conditions

PRICES
All prices quoted are in pound sterling and include 20% VAT.

RETURNS
Items ordered online may be returned for a refund within 7 days of receipt provided they are returned undamaged, in their original packaging and condition. We will issue a full refund less delivery charge. You will be responsible for the cost of the postage to return the goods to us. Refunds will only be given after the returned item has been received and inspected. These conditions apply to website orders only.

In the unlikely event that the item you receive has been damaged in transit, please contact us within 3 days of receipt.

PRIVACY STATEMENT
Customer data is processed in accordance with local law and is not sold to third parties.

SECURITY INFORMATION
As maintaining your privacy is a priority, we use Sage Pay, a third party payment specialist. They are compliant to the highest level in payment card industry data security standards (PCI DSS). So you can be assured that all the information you enter is safe and secure. We won’t capture or store your card details and once you have entered your card number into a payment page securely hosted by Sage Pay, all sensitive data is encrypted and sent to the banks for processing. We have also enabled 3D Secure (Verified by Visa and SecureCode by MasterCard). This is an additional check to confirm no one but you is using your card.

RESERVATION OF TITLE
The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.